A client can choose a 1-hour schedule and book an appointment through our Contact Us page.
Should you wish to reschedule, you may change your appointment schedule 24 HOURS in advance.
Should you wish to cancel a booked appointment, you may cancel your appointment schedule 24 HOURS in advance.
There is a 5% processing fee for cancellations.
Cancellation and refund are voided if requested after the 24-hour period.
For packages (silver and gold) where recurring sessions have been booked and paid for, a client can request for cancellation and refund AFTER the (first) Foundation Session.
A refund can only be processed AFTER the Foundation Session given that it was cancelled 24 HOURS in advance.
The refund excludes a 5% processing fee.
There will be no refund for cancelled appointments requested after the 24-hour period.
Unused sessions may be gifted to a friend or family member presuming the coach deems that person is suitable for coaching.
Sessions can also be saved for up to 12 months from the starting date of the Coaching Agreement.
For packages (silver and gold) where recurring sessions have been booked and paid for, a client can request for cancellation and refund AFTER the (first) Foundation Session. Note that the refund will exclude the payment for the Foundation Session.
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